FAQ PAGE
We are the yacht rental and private boat tours company based in Puerto Portals
FAQ
What items should we pack for your yachting trip?
It all depends on you and on the route you’ve chosen, Of course, there are some things that are a must no matter where you travel to, like, sunglasses and a passport. Every yacht is stocked with all the needed amenities, so forget about the hairdryer or shampoo. Just get your swimsuit, some warm clothes for windy evenings and comfortable shoes for going on excursions. Don’t forget about your cell phone, roaming and chargers. If you have any diseases then definitely take all the prescribed meds with you. Anyway, we have the first aid kit on board.
What happens in the case of bad weather?
It all depends on you and on the route you’ve chosen, Of course, there are some things that are a must no matter where you travel to, like, sunglasses and a passport. Every yacht is stocked with all the needed amenities, so forget about the hairdryer or shampoo. Just get your swimsuit, some warm clothes for windy evenings and comfortable shoes for going on excursions. Don’t forget about your cell phone, roaming and chargers. If you have any diseases then definitely take all the prescribed meds with you. Anyway, we have the first aid kit on board.
Can I bring food and drinks aboard?
Absolutely! You can provide some or all of your food and drinks. The only thing you may not bring on board is red wine as it leaves marks on the boat and carpet if spilled.
What destinations do you recommend, and how many hours will those cruises take?
Our most popular cruises are currently the 4-hour Malibu, 6-hour Paradise Cove, and 8-10 hour Catalina Island cruises
How many people can I bring on a yacht?
Yacht capacity allow up to 10 guests (this includes captain)
Why can't I have more guests on board?
We abide by Spain government regulations, which stipulate that we can't allow more than 10 guests on board.
Can I smoke on the boat?
No. All of our vessels are smoke-free and drug-free; no cigarettes, cigars, marijuana, or any illegal drugs may be used. These are absolutely prohibited, and failure to comply with this rule will be cause for termination of your cruise without a refund
Is fuel included in the charter price?
It all depends on you and on the route you’ve chosen, Of course, there are some things that are a must no matter where you travel to, like, sunglasses and a passport. Every yacht is stocked with all the needed amenities, so forget about the hairdryer or shampoo. Just get your swimsuit, some warm clothes for windy evenings and comfortable shoes for going on excursions. Don’t forget about your cell phone, roaming and chargers. If you have any diseases then definitely take all the prescribed meds with you. Anyway, we have the first aid kit on board.
What happens if I get seasick?
We recommend using a motion sickness treatment prior to the trip. Please speak with your doctor about motion sickness patches, pills, and other treatments in advance.
Can i fish while on the boat?
Travel insurance is a good idea. This document is subject to the rules of your country. Still, if you want to dive, then you should have a valid DAN insurance, otherwise we will have to deny this service to you because of safety reasons.
Is travel insurance a must?
Travel insurance is a good idea. This document is subject to the rules of your country. Still, if you want to dive, then you should have a valid DAN insurance, otherwise we will have to deny this service to you because of safety reasons.
Can I leave the group and sail to the place I want?
Unfortunately, no. We have a thought-out route our captains follow. You cannot refuse the services of the captain during our journey and change the route, for your safety. Still, after the end of our trip you can stay at the last point and travel further on your own pace.
I don't have a yachting experience at all, what should I do?
Don't worry, you don't have to be an experienced sailor to join our trips. Our crew can teach you dropping anchor and setting sail if you choose captain-only or captain+skipper option. If you don't want to learn sailing preferring sipping your cocktail, it's OK! Choose the All Inclusive option when booking and you won't lift a finger during the trip.
Will I feel seasickness on the yacht?
According to statistics, 90% of people are prone to motion sickness. But we sail on yachts with special stabilization in water areas, and we don’t sail in bad weather - we stay in a port until the storm ends. Most people tolerate easy rolling, and taking tablets from motion sickness completely removes the discomfort.
What is your cancellation policy?
You can find out here: cancellation policy
